New Year’s Eve, New York
"Jenny, please, can you come in to the ER?". An urgent call from her frantic supervisor roused Jenny from her bed and derailed her New Year’s Eve plan to brave the throng of New Yorkers in Times Square to witness the ball drop with her friends.
Jenny was supposed to spend this New Year’s Eve with someone special. She thought Reese would break through the defenses she had put up, but just last week, she finally conceded that their relationship was not meant to be. Dr. Reese Walton had pursued her for about six months, but it looked like he had just given up. Maybe he could not understand her reluctance to open her heart again. Just when she had decided to accept him, she heard that his ex-girlfriend had claimed his attention again.
Two of her co-workers had figured in a minor accident but could not make it for their shift. And since she was single and lived alone, she was the most obvious choice for her supervisor to cajole into submission.
Jenny, once again, was alone on New Year’s Eve.
At 5pm, the Emergency Department was bursting at the seams. The masses had descended upon the ED with a spectrum of complaints ranging from minor in-grown toenails to major gunshot wound traumas. Patient volume was high; there was no open stretcher in sight. It used to be that the presence or absence of stretchers lined up in the hallway leading to the ED spelled the difference between whether the ED staff would have a good day or not.
Well, it looked like the neighborhood drunks decided to spend their holiday in our ED. Free meals, a clean stretcher, and an occasional smile from a pretty nurse. And a chance to blow off the excess alcohol through their system, out from the cold winter streets, in the sanctuary and warmth of the ED.
Jenny had often joked that one could get drunk passing through the hallways just from breathing the off-gases from the inebriated patients as they kept a cacophony of snores through their stay. The nurses had given up trying to undress these patients; priorities made them concentrate on the truly sick, especially when they were two nurses short. And besides, all that was needed was time… when these patients wake from their drunken stupor, they demand to be released back into the streets. The ED was a merry-go-round for those who could not get rid of their addiction to liquor.
A patient caught Jenny’s attention. He was usually a happy drunk, not shy in expressing his appreciation to the female form by way of wolf whistles and suggestive remarks. Now, he laid back on the stretcher and accepted the intravenous with no protest at all. Jenny whipped out her ever-present penlight and shone it on the patient’s eyes.
A frisson of fear snaked down Jenny’s spine as she saw the unequal pupils, one sluggish and dilated. True enough, a quick CAT scan revealed a huge subarachnoid bleed. The patient was quickly rushed to the OR. Whew, another life was saved. But looking at the mass of humanity in the crowded waiting room, it would be back-breaking work for this busy New York City ED personnel.
Resigned to the long night ahead, Jenny worked with the other triage nurses until about 1000 pm, and all was quiet in the triage area. The EMS crew had hunkered to their station to watch the ball drop…until the next 911 call.
A transport clerk brought an old woman to the triage area. Denise guided the woman to a triage chair. “I found her wandering in the lobby. Couldn’t understand what she’s saying.” She whispered to Jenny, “I can smell alcohol on her.”
The woman looked Asian, probably in her 70s. Clutching a big bag close to her chest, she shook her head when Jenny asked her questions. She was well-groomed with sensible shoes and a thick wool coat but was reeking of cheap beer. With tears in her eyes, she presented a worn picture to Jenny. The sepia picture showed a young couple holding hands amidst a backdrop of what looked like a Chinese temple. The woman was dressed in a dark-colored cheongsam, while the man‘s attire looked like a loose-fitting, light-colored shirt with an upturned collar.
Jenny commandeered a Chinese doctor to interpret for the patient. When asked about the alcohol smell, Mrs. Chen looked embarrassed but finally admitted that she bought a pack of beer from the grocery so that she could sleep through the night. She spilled the first can of Heineken all over her clothes. She started to feel dizzy, so she left the beer pack to a group of homeless men on the streets. But she felt disoriented on her way home and was picked up by a passing EMS van. She managed to get out of the gurney and walked out to the hospital lobby.
According to the translator, the woman’s husband of 55 years passed away about six months ago, and she lived alone in her house. Mrs. Chen had always been independent, but during the holidays, it was their tradition for their close-knit family to spend New Year’s Eve together. Mrs. Chen had expected a call from her two children who lived in New Jersey, but when no call came, she decided she did not want to spend her New Year’s Eve alone.
The woman continued to reminisce about the good old days with her husband, and she started to cry miserably. Her sobs filled the small private room. The doctor was called to the Trauma Room at that time, and Jenny was left alone with the woman. Unable to comfort the woman because of the language barrier, Jenny just patted Mrs. Chen’s frail shoulders. Jenny knew too well about holiday blues.
Because there was no social worker on duty then, the hospital administrator volunteered to find help to locate Mrs. Chen’s family. The patient could not remember her children’s and friends’ phone numbers. At that time, it looked like she needed to remain in the ED.
It was already 11:30 pm. Almost time for the ball drop. The table at the employee lounge was heavily laden with ethnic food, and the TV played the pre-show celebration in Times Square. There was excitement in the ED; half the staff gathered in front of the TV to wait for the countdown. No EMS crew stayed around. All the admitted patients had gone up to their floor beds. The doctors had discharged most of the patients, except the drunks… and Mrs. Chen.
The administrator returned the good news that NYPD had gotten Mrs. Chen’s family’s telephone numbers. They had been frantic about locating their mother, who had initially told them she was spending her holidays with friends. The sons would be coming to pick up their mom after midnight. Mrs. Chen looked relieved that her family had located her but admitted her disappointment that she would be away from her family at midnight.
It was Jenny’s meal break, and she should have been in the employee lounge joining the festivities, but she took two plates of food to share with Mrs. Chen. She did not want Mrs. Chen will spend New Year’s Eve alone. Two other nurses followed her to Mrs. Chen’s room. As the TV screen in her room displayed the revelry in Times Square, Mrs. Chen happily ate the food that Jenny brought.
11:59 pm. Sixty seconds to go, the glittering Waterford crystal ball had already started its 77-foot descent. Mrs. Chen clapped her hands in delight as the nurses counted down.
“Ten…nine… eight… seven… six… five…four… three…two… one. Happy New Year!!!!”
Jenny hugged Mrs. Chen and pretended she was her mother back home. A flood of emotions gripped Jenny as the two women shared their loneliness. The older woman reminded her of her mom- talcum powder and cooking oil.
Jenny missed her mom terribly and wished she was with her own family celebrating the season noisily as her big family always did. Their house would have been filled with relatives enjoying a sumptuous meal after a night of fireworks display. The Filipino New Year celebration was always boisterous. During the holiday season, Jenny feels homesick for the familiar comforts of home.
The old woman’s eyes filled with tears, but she was smiling this time. “Xie-xie”. Thank you in Chinese.
Jenny was thankful for the chance to help Mrs. Chen and, even for a minute, just hugged someone who reminded her of her mother. She didn’t spend her New Year’s Eve alone after all.
She responded with “Salamat po.” Thank you in Tagalog.
Happy New Year!
A new year had just begun. At one o’clock in the morning, Jenny made her way to her car, resigned to the idea of spending the first day of the year sleeping off the loneliness.
Reese came up behind her, armed with a bouquet of flowers.
“I’ve been calling you since last week, Jenny. Why are you avoiding me? he sounded tortured.
“Just leave me alone, Reese. Stay with your ex.”
At the confused look on Reese’s face, Jenny exploded in anger and recounted all the stories she had heard of the reconciliation between Reese and his former girlfriend.
Reese vehemently denied all her accusations and proclaimed his love for Jenny. It was there, in the middle of the deserted parking garage, with fireworks in the background, that he hugged Jenny tightly. His voice quivered when he said, “Believe me, Jenny, it’s you who I love.”
Here was a successful man with everything going for him, but he opened his heart to her. With tears in her eyes, Jenny hugged him back and kissed the man she loved.
She thought, "I’m not alone after all."